Why bpo in india




















What is Outsourcin…. StartupTalky Rishita Jain. Is Outsourcing Software Developers a better choice? Building a SaaS product introduces a lot of challenges - especially acquiringthe right talent for the project, meeting budget and time targets. The offshore SaaS development process is now smoother than ever….

StartupTalky Rishabh Rathi. Major corporations and businessesoutsource their back-office work to BPO companies to minimize overhead cost andmaximize productivity. Business process outsourcing can be segmente…. StartupTalky Yash Gupta. What does outsourcing essentially mean?

It means that there are certain tasks inyour company that for certain reasons you and your current employees are unableto do. So you give that work to someone else who is not a part of the maincompany. But it is best to outso…. StartupTalky Piyush Mishra. Subscribe to StartupTalky Get the latest insights delivered to you right in your inbox Subscribe. Check your inbox and click the link. Sorry, something went wrong. Please try again.

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Indian BPOs are moving up the value chain to offer higher-end services, end-to-end business process outsourcing and domain-specific expertise.

The list will only get longer as outsourcing service providers get more specialized in their offerings. Forward-looking global companies are using BPO in India as a business strategy to effectively meet critical business challenges.

These include complex functions such as engineering design, equity research support, and pharma research. This results in Business Transformation Outsourcing or BTO - a strategic partnership between the customer and the outsourcing service provider with sophisticated financing methods in place. The customer's firm acquires strategic stakes in the outsourced operations, thus sharing risks and gains with the outsourcing service provider and creating increased business worth for both partners.

Read more about strategic outsourcing that enables companies to achieve their enterprise-wide strategic goals and focus on core competencies. BPO vendors are using Business Intelligence BI to add value and achieve sustainable business process improvement - to track and analyze trends and changes, to trigger appropriate management action through alerts, to deliver targeted, on-time information, to increase revenues, to retain customers, to reduce risks, to improve employee efficiency and productivity, to exceed SLAs, to optimize processes, uncover new opportunities and help the business grow.

Companies that offshore their business processes to India are no longer looking at cost reduction alone. They typically want to achieve:. Buyers and providers of outsourcing services are using sophisticated financial mechanisms and business intelligence among other methods to achieve their outsourcing business objectives.

Both parties want to minimize risks, increase operational efficiencies and boost revenues. An integrated approach helps achieve win-win solutions. You can also benefit from the skills, knowledge and experience of our professional teams.

Outsourcing can help your organization concentrate more on your core business functions and you can save on time, effort, manpower and infrastructure. Outsource to O2I and increase your business value. We respect your privacy. Our Policy. Have specific requirements? Email us at: general. About Us How We Work. Different industries have initiated outsourcing, such as IT, engineering, business, etc.

More than 82 percent of US companies classify India as their first choice for outsourcing apps. Many multinational corporations outsource their corporate processes to Indian BPO firms. Low education costs for professionals in India allow them to continuously upgrade emerging technologies, which are a critical factor for success. The BPO industry has risen nearly nine times over the past decade, from 1.

The estimated annual growth rate for this period is 25 per cent. The BPO sector currently employs 1 million workers and also has indirect jobs of 3. The BPO sector was also impacted by the subprime crisis and the consequent crash.

By increasing the depth of their offerings, BPO suppliers reacted quickly to the scenario. The emphasis was on flexible operations and their performance was increased. Innovative price models in line with global demand were planned. The industry also preferred to concentrate on new recession-proof verticals and consumers.



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