What should my voicemail say for a business

Leave your name, number, the reason for your call today and the best time to call you back. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you. Wondering how you can receive texts from your business callers? Check out the OpenPhone App today. Please leave me your name, phone number, and the reason you are calling and I will get back to you then.

Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.

In the meantime, have you checked out our [website, help forum, etc. If not, leave your name, number and reason for your call. Thanks for calling [company name].

We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you! One of our team members will be in touch within the day.

Thanks and have a great day. Sorry, but we are closed right now. Thank you. Sorry, you just missed us! In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. We will give you a call back later on today. Your customers might need you on the holidays.

Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service. Our hours are a little bit different this holiday season. Happy Holidays. Thanks for calling. I am either speaking with another client or I am away from my desk. If this is an emergency, please call my answering service at [number]. Otherwise, please leave a detailed, confidential message after the tone, and I will return your call as soon as possible.

Thank you. This message is a bit longer, but it also provides a little more information. The offer to leave a confidential message assures the caller that only the intended recipient will hear the information. Thank you for calling [name] at [company].

You can also press 3 to return to the office main menu and speak with another company representative. These different options let your customers choose to wait for a few minutes so you can answer their call during business hours.

Here are some examples so you know what to avoid in your outgoing message:. This is [name]. Leave a message. This greeting provides almost no information. When will you call back?

Do you need any information? If so, what? There are too many open questions for the caller. Would you like to be greeted like this? Again, this greeting is overly brief and provides little useful information. What are the business hours? Is this a general line or is it specific to a certain company employee? You can reach me at [home or cell phone number] in th e event of an emergency, or call my assistant, [name], at [number]. This voicemail message lists too much information.

This message is also overly long and lacks organization and flow. It jumps around from thought to thought and gives the impression that the person recording it made it up on the spot rather than thinking it through. Compare these bad greetings with the quality samples above. Note the differences in tone, professionalism, and clear flow of ideas as you craft an effective voice mail greeting. Also remember to craft this greeting without any background noise so your customers can hear you clearly.

Your message needs to be short and to the point, or people will hang up. I recommend seconds tops. You cannot SELL in a message. You just want to connect. These are simple templates that leave room for customization. They should give you a great starting point, though. Instead, ask for input from co-workers, peers, and friends. And when someone does call, ask them what they thought of your message when you call them back. If callers frequently fail to provide the required information, adjust your message to ask for it more clearly.

And listen to the feedback you asked for. This is a perfect opportunity to hear firsthand what callers think of your message. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.

Hello, this is [X company]. Leave a quick message that includes a callback number and a team member will reach out within one business day. Hi, this is [X department] at [X company]. Please leave a detailed message so I can return your call as soon as I get back. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly. Hi, this is the customer service center at [X company].

Leave your name and number and the next available representative will call you back to assist you. So a quick reminder can go a long way. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message. Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs. What kind of company do you run?

A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example. What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous. Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them? Your voicemail greeting can make a positive or negative impression on people.

By considering your target audience and tone, you should be able to keep it positive. Once you have your message, you need to actually record it. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere. You may think your voicemail message is professional.

But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed. Voicemail is necessary when no one can answer the phone.

However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.